Expert Laser Services, based in New England in the USA, provides its own managed print services program (PrintDOME) as well as its own line of top quality, fully remanufactured toner cartridges. MPS has become a hot topic of late, but this company has been doing it for 15 years.
This is their story…
The company was founded by CEO Luke Carpentier, and was started in the basement of his home in 1990. Luke would remanufacture toner cartridges by hand one at a time and sell his product door-to-door, while also offering printer repair service to his potential customers. Slowly Luke was
able to build a clientele by standing behind his product and services, building a network of satisfied customers as a database of references to gain new clients.